Fees for charities

Incitement will subtract 5% service fee on individual donations made via www.theincitement.com to charities. We’ll charge these fees before disbursing funds to your account. This service fee means Incitement can continue to invest in our technology and support services to deliver a world-class local solution for our charity partners.

Fees for donors

Incitement uses Stripe to process payments. As such, each donation is subject to Stripe’s payment processing fee of ≈1.8% + a RM1 flat fee.

• If you make a donation to a charity raising funds in Malaysian Ringgit, a ≈1.8% payment processing fee applies for credit cards, and a 1.6% payment processing fee applies for debit cards.
• For donations made to charities raising funds in other currencies, a 3-5% payment processing fee + RM 1 applies for credit cards and debit cards.

For every donation made, these fees are added to your donation.

In other words, if you make a donation of $100, you will be charged ≈$101,80.

Donor pays

As a donor, you can opt to cover Incitement’s fees on behalf of the charity to ensure the charity receives 100% of your donation. A donor can tick the ‘Donor Pays’ checkbox in the checkout. If this checkbox is ticked, Incitement’s fee will be added to your donation.

In other words, if you make a donation of $100 and you enable Donor Pays, Incitement’s 5% service fee will be added to your donation and you will be charged ≈$106,80

Partner promotion

If your charity has enabled Incitement’s partner promotion feature, Incitement will subtract 10% referral fees in addition to the services fees for successful donations raised by its partners. Incitement will pay out said 10% referral fee to the referring partner as a reward for promoting your charity. We’ll charge these fees before disbursing funds to your account.

Payment Partners

We have appointed our technology partner Fusionex for the collection of online payments on our platform.