Effective 1st April, 2021
Registered users (“Members”) share their personal identities, engage with their channel, exchange interests and insights, post and view relevant content, find volunteering, funding and CSR projects opportunities. Content and data on some of our services (“Services”) is viewable to non-members (“Visitors”).
1. Data We Collect
1.1 Data You Provide To Us
In order to create an account on Incitement, you are required to provide basic personal identifiable data including your name, email address and/or mobile number, and a password. If you use Incitement to donate, you will need to provide payment (e.g. credit card) and billing information.
You may also be required to furnish additional information for identity verification purposes when launching a project, including your legal name, business name and official registration number for business entities, and date of birth. In some cases, our payment processor will request that you provide a secure upload of an identity document for verification purposes.
You may choose to provide the information on your profile, such as your education, work experience, skills, photo, city or area and endorsements. You don’t have to provide additional information on your profile; however, profile information helps you to get more from our Services, including helping causes/ brands/ volunteers find you. It’s your choice whether to include sensitive information on your profile and to make that sensitive information public. Please do not post or add personal data to your profile that you would not want to be publicly available.
Posting and Uploading
We collect personal data from you when you so choose to provide it, post or upload it to our Services, such as when you fill out a form, (e.g., background information, interest), publish a post, respond to a survey, or submit a volunteering application, submit a sponsorship discussion, etc.
If you choose to sync your contacts or calendars with our Services, we will collect your address book and calendar meeting information, and may use this to suggest connections, projects, pages, volunteering opportunities, donation opportunities, and other types of content. You don’t have to post or upload personal data; though if you don’t, it may limit your ability to grow and engage with your network over our Services.
Some charities on Incitement can issue tax-exemption receipts. To request a tax-exemption receipt for your donation made via Incitement, you may be required to submit additional information, this may include but is not necessarily limited to IC/Passport number, full address, and contact number. This information will be shared only with the charity to ensure compliance with local laws and tax regulations when issuing tax-exemption receipts.
Donors are required to submit their IC/Passport number and Full Address to request a tax-exemption receipt. This information is required to comply with the revised Guidelines for Approval of Director General of Inland Revenue under Subsection 44(6) of the Income Tax Act dated 15 May 2019 (“Revised Guidelines”).
Project creators should only issue tax-exemption receipts if they are a registered NGO under sub-section 44 (6) of Income Tax Act 1967 and therefore eligible as per relevant authorities.
Communications with Incitement and/or partners
We may retain Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem)
1.2 Data From Others
Content and News
You and others may post content that includes information about you (as part of articles, posts, comments, videos) on our Services. Unless you opt-out through changes in the privacy setting of your page, we collect public information about you and make it available as part of our Services (e.g. suggestions for your profile, or notifications) Others may sync their contacts or calendar with our Services.
Contact and Calendar Information
We receive personal data (including contact information) about you when others import or sync their contacts or calendar with our Services, associate their contacts with Member profiles, or send messages using our Services (including invites or connection requests). If you or others opt-in to sync email accounts with our Services, we will also collect “email header” information that we can associate with Member profiles.
1.3 Service Use
We log usage data when you visit or otherwise use our Services, including our sites, app and platform technology (e.g., our off-site plugins), such as when you view or click on content (e.g., learning video) or ads (on or off our sites and apps), perform a search, install or update one of our mobile apps, share content etc. We use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use.
1.5 Your Device and Location
When you visit or leave our Services (including our plugins or cookies or similar technology on the sites of others), we receive the URL of both the site you came from and the one you go to next. We also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. If you use our Services from a mobile device, that device will send us data about your location based on your phone settings. We will request your permission before we use GPS or other tools to identify your precise location.
2. How We Use This Information
We use the information we collect for the following purposes
- 2.1 To keep your account secure and protect our Services (including to verify the identities of donors, creators, and partners and prevent fraud and abuse);
- 2.2 To enable us to provide you with our Services, and to improve and promote our Services;
- 2.3 To create and administer your account, contact you, and customize your experience on Incitement (for example, to show you content and projects that we think may interest you based on your previous use); and
- 2.4 To track and analyze use of the Services so that we can improve how Incitement is performing and provide users with the best experience possible.
- 2.5 To help others find your profile, suggest projects and connections for you and others and enable you to invite others to become a Member and connect with you. You can also opt-in to allow us to use your precise location or proximity to others for certain tasks (e.g. to suggest other nearby Members for you to connect with, calculate the commute to a new job, or notify your connections that you are at a professional event).
3. How This Information Is Shared
3.1 Information that’s shared publicly
When you create an account, we create a basic profile page for you on Incitement, containing your username, the date the account was created, and a list of projects you have volunteered, have backed or created. By default, your profile is public and you can choose to make it private in your account settings. Your username appears with the comments you post and messages you send on Incitement and, if your profile is set to public, people can click your username to view it. If you choose to retain your profile as public, others will be able to see the following things:
- a) The account username you select, and the date the account was created;
- b) Any information you choose to add to your profile (like a picture, bio, or your location);
- c) Projects you have volunteered, backed or created;
- d) Comments you’ve posted on Incitement; and
- e) If you have “Liked” a content.
- f) Pictures and other public posts created
If you would like to have a public profile, but don’t want others to see your name or profile image on a project’s Community tab, you may choose an account image or name that is not identifiable. You can modify or delete certain information associated with your account (such as your username, profile image, biography and location) from your account settings, and you can change your privacy settings if you want to make your profile private or adjust the default settings.
Volunteers, causes and brands are asked to verify their identities before volunteering in, creating or backing a project. Once this has been done, the Verified Name will be publicly displayed on their account profile and on any projects they create.
We target (and measure the performance of) ads to Members, Visitors and others both on and off our Services directly or through a variety of partners, using the following data, whether separately or combined:
- 4.1 Data from advertising technologies on and off our Services
- 4.2 Member-provided information (e.g., profile, contact information, title and industry);
- 4.3 Data from your use of our Services (e.g., search history, feed, content you read, who you follow or is following you, connections, groups participation, page visits, videos you watch, clicking on an ad, etc.)
- 4.4 Information from advertising partners and publishers [Learn More]; and
- 4.5 Information inferred from data described above
We will show you ads called sponsored content which look similar to non-sponsored content, except that they are labelled “ads” or “sponsored.” If you take an action (such as like, comment or share) on these ads, your action is associated with your name and viewable by others, including the advertiser. Subject to your settings, if you take a social action on Incitement, that action may be mentioned with related ads.
5. Information that’s shared with trusted third-party services
We may share your information with certain trusted third-party services to help us provide, improve, promote, or protect Incitement’s Services (like when we partner with payment processors, or use services that help us manage our ads on other sites). When we share data with third-party services that support our delivery of the Incitement Services, we require that they use your information only for the purposes we’ve authorized, and that they protect your personal information at least to the same standards we do. We may also share information that’s aggregated and anonymized in a way that it doesn’t directly identify you. No personal identifiable information, such as name, ID or registration number, emails etc will be shared with any third party services.
6. Information that’s shared to comply with the law
We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect Incitement’s legal rights, property, or the safety of Incitement, its employees, users, or others.
7. Links to other websites and services
We will retain your information as long as your account is active, as necessary to provide you with the Services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Incitement’s legal rights.
We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.
9. Account Closure
If you choose to close your Incitement account, your personal data will generally stop being visible to others on our Services within 24 hours. We delete closed account information within 30 days of account closure, except as noted below.
We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement, or fulfill your request to “unsubscribe” from further messages from us.
Information you have shared with others (e.g., through Project Conversations, Channel Conversations, Messaging, updates or group posts) will remain visible after you closed your account or deleted the information from your own profile or mailbox, and we do not control data that other Members copied out of our Services. Groups content and ratings or review content associated with closed accounts will show an unknown user as the source. Your profile may continue to be displayed in the services of others (e.g., search engine results) until they refresh their cache.
10. Your Rights
Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information. While these rights are not applicable globally, all Incitement users can manage their personal information, as further described below, in their account settings.
You can request a downloadable copy of your personal data from Incitement by emailing us. To modify or delete the information you provided, you can also request this via email. You may also delete your account from your account settings page. We may retain certain information as required by law or as necessary for our legitimate business purposes.
Contact details of our Legal team:
Daniel de Gruijter